Frequently Asked Questions


When is the Library open?

Library hours are posted in the left side-bar. 

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How do I get my Student ID/Library Card?

To obtain your Student ID/Library Card:

Please come to the Library or one of the CVCC Off-Campus centers no earlier than three weeks prior to when each semester starts.  Please have with you:

  • A form of government-issued photo ID (driver's license, passport, etc.) or a birth certificate or Social Security card if you have no photo ID.

After the information has been verified, your photo will be taken. Those who come to the Library will be able to receive their card after it is made at the circulation desk. Those who have their photo taken at an Off-Campus Center will have to wait several days before the card is made and shipped to the Center. The card is valid for two (2) years from the date of issue if you are currently enrolled. If you need to have the card replaced for any reason within these two years, there is a $10.00 replacement fee.

NOTE:  When you enroll during or after the three week period, please allow at least twenty-four hours for the library to get your record to make an ID.

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How do I find out if the Library has a particular book?

You may search QuickSearch to see if it is in the Library's holdings.

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How long may I keep a book that I've checked out?

Books checked out by students circulate for a period of four weeks. 

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What is the overdue fine for returning materials late? What is the charge for lost materials?

The Library does not charge fines for materials returned late. However, a hold is put on the records of students with overdue materials. For lost library materials, the charge is $50 per item. Students must have a clear library record before being able to register for classes.

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Can I access library resources from home?

Yes. Go to the Library Research page. This page lists a variety of excellent electronic library resources available to students and faculty. When accessing an electronic database from off-campus, you will be directed to the MY VCCS page. Simply enter your MY VCCS login and password.

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Does the Library have computers available for public use?

Yes, the Library has computers available for students and the general public on a first-come, first-served basis. Internet access and Microsoft applications such as Word, Excel, PowerPoint, etc., are on these computers.   

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May I use my laptop in the Library? May I hook it up to the Internet?

Yes, the Library has a wireless network and a number of electrical outlets that you may use.   

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I have a USB drive/jump drive/flash drive. Can I use it on Library Computers?

Yes. If you have created a file on another computer and have saved it to your jump drive, you can access it on library computers. The file must be saved in an application that is loaded on the Library computers (i.e. Microsoft Word, Excel, PowerPoint, etc). Please plug your jump drive in to one of the ports on the left side of the monitor and do not plug it into the computer itself.   NOTE: You can no longer use floppy disks here.  

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Can I print out computer documents on the Library printer?

Yes, the first five pages are free daily, and additional pages cost 5 cents.  

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How do I find my student e-mail address?

Find your student e-mail address.  

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Do you have a photocopier?

Yes, there is a self-service photocopier in the Library. The charge is 10 cents per page.    

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Do you have a scanner available for students?

Yes, we have one scanner available for student use.  It is attached to one of our computers.   

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Do you sell USB drives/jump drives/flash drives?

No, you must provide your own USB drive. They may be purchased in the Bookstore.  

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Do you offer fax services?

We do not offer fax services in the Library. 

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Do you have color printers?

At present, we do not have color printers in the Library.  

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Can you give me more information about Open Educational Resources (OER)?

Refer to the Open Educational Resources (OER) for detailed information. 

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Can I save my documents to the library computers?

You may save documents to the library computers, but we do not encourage this practice.  If you do save a document to a computer, be sure to delete the  file(s) once you are done. Deleting the file ensures that no one else can access it.     

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