Information Technology Helpdesk Technician

Information Technology Helpdesk Technician

AWARD: Training
LENGTH: Industry Related Education

PURPOSE:

The IT Helpdesk Technician Rapid Train is developed to provide students with ready-to-work skills and knowledge and obtain a Level 1 DOD recognized certification for IT Professionals. Students will be provided training to obtain Comp Tia A+ certification as well as specific training related to communication skills and helpdesk troubleshooting. Classroom activities will include practical labs focused on learning outcomes. Students completing the training will have the skills and knowledge to work a technical helpdesk and a solid introduction to the skills required for Network Operations Center (NOC) jobs.

ADMISSIONS REQUIREMENTS:

Applicants must complete a screening application, interview, and be selected for admittance into the Information Technology Helpdesk Technician program. 

PROGRAM REQUIREMENTS:

Final Exam:  Comp Tia A+

COURSES:

Information Technology Helpdesk Technician
(Information coming soon)