1. Communications strategy
    CVCC will follow a communication plan established for reopening (Appendix F). Ken Bunch, media specialist and public relations officer, and Chris Bryant, Vice President of Institutional Advancement are responsible for communications activities.

    CVCC will communicate important information related to COVID-19, including but not limited to:
    • Information about COVID-19, including symptoms; how to protect oneself and others; and COVID-19 resources, including important CDC and VDH web links
    • Information on when to stay off campus/remain at home and who to contact with questions
    • The college's response to the pandemic, including information about class formats; how to access student support services; and safety requirements and practices on campus
    • Information about a COVID-19 illness on campus, should one be reported
    • Changes to campus access, academic calendar, class schedule, student services, student activities, or college COVID-19 protocols if Virginia moves to a different phase of the Governor’s Forward Virginia Blueprint

    CVCC uses multiple communications channels to disseminate information, including:
    • Mass emails
    • Targeted emails
    • CVCC's COVID-19 web page
    • CVCC's social media sites
    • Signage
    • Indoor electronic bulletin boards
    • Class syllabi
    • Canvas messages (online learning management system)
    • Verbal reminders and conversations
    • Phone calls
    • Meetings
    • CVCC's Emergency Alert System, E2Campus and the college’s public address system (used in instances when urgent information needs to be disseminated immediately) Information is shared, as frequently as needed, using the communication channel (or channels) most appropriate for the stakeholder the college is trying to reach.

    Information is shared, as frequently as needed, using the communication channel (or channels) most appropriate for the stakeholder the college is trying to reach. New information is added and existing information is updated on the college’s COVID-19 web page as needed, so the web page can be an ongoing resource for students, employees, and all stakeholders.15. Orientation and education/training, including anti-stigma training